Just purchased a 2012 Honda Pilot at a great price, having looked at about 20 pilots over the last 2 months. Shane was very friendly not your typical used car salesman. John was great with the paperwork which required very little on our part. Anthony was helpful too. Lastly, Rob was outgoing, but would not part with his pen. The Pilot seems brand new. Shane drove it to my mechanic for a check pre-purchase and let me check it out several times before I bought it. Waiting on a manual and second key, but I'm sure they will come through. So far so good!